Frequently Asked Questions

Use the catalog search on the home page and narrow the result by brand, model, and year. Each product page also shows the matching vehicle assignment.

Many products are available in gloss or matte depending on the model and catalog. The exact finish options are shown in the related catalog and on the product page.

Items that are ready for immediate dispatch are marked as 'On Stock' or 'Sofort lieferbar'. Shipping costs and taxes are calculated later in checkout for the destination country.

Checkout supports credit card, advance payment, and PayPal. PayPal availability may depend on the selected delivery country.

Yes. You can complete checkout as a guest and create an account later if you want to manage future orders more easily.

Both values are calculated during checkout based on the delivery country and are shown before you submit the final order.

Use the dedicated support and repair page. It lets you identify the brand, model, and article and send a structured support request.

Please have your name, email address, article number, purchase date, and a clear problem description ready. Images or documents can be attached directly to the request.

For general questions you can reach the team by phone or email. For technical cases, the structured support form is usually the fastest route.